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Case Studies

World Technology Leader

Client:

WORLD LEADER IN TECHNOLOGY-BASED PRODUCTS FOR MOBILE PAYMENT SYSTEMS AND SERVICES. 80 LOCATIONS WORLDWIDE

Problem:

Finding a service provider for payroll and HR Administrative Services to accommodate employees at nationwide locations. Once employees were recruited for special projects or indefinite employment situations, the client was not able to hire them quickly enough.

This client had a business relationship with Innovative Employee Solutions® for nine years. Based solely on rates, the client decided to change service providers. One year later, however, they re-initiated contact with IES looking to return as a client.

Solution:

IES' response time and implementation of services nationwide was immediate, and met the specific needs and requirements of the client. IES quickly facilitated the application and hiring process, assumed responsibility for paying the employees and all the related taxes, and provided the necessary insurances, i.e. Workers' Compensation, Liability, Bonding and Unemployment. IES was very instrumental in the advance notification to the employees regarding the transition. The reinstatement of the relationship with this client was smooth and transparent.

Benefits and ROI:

The amount of money IES saved this client on Workers' Compensation Insurance alone was over 25% for more than 45 employees. The client now spends 20% less time on the administrative task of managing employees, the value of which, for this particular client, is in excess of $140,000.

After the transition, the client commented, "We returned to IES because of your quality and level of service, as well as your knowledge and ability to do a much better job for the employees. The transition went so smoothly! Much smoother than we thought it could, based on the documents and data required. Thank you!"

Vice President, HR
Technology Company
Pennsylvania